OutboundAI Dashboard

Overview

Total Calls

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Booked

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Booking Rate

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Avg Duration

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Not Interested

—

Calls (last 14 days)

Outcomes Breakdown

Single Call

Phone Number *

Lead Name

Agent Profile

Custom Prompt Override (optional)

Batch Upload

CSV File (columns: phone, name)

CSV must have a phone column. Optional: name

Delay Between Calls (seconds)

Agent Profile

Custom Prompt (optional)

Campaigns

Name	Status	Schedule	Contacts	Dispatched	Failed	Last Run	Actions
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Appointments

Name	Phone	Date	Time	Service	Status	Actions
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Call Logs

Phone	Name	Outcome	Duration	Timestamp	Recording	Notes
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CRM — Contacts

Agent Profiles

AI Prompt Editor

Use {lead_name}, {business_name}, {service_type} as placeholders. This prompt is used for all calls unless overridden by a campaign or agent profile.

Settings (BYOK)

Business

Business Name

Service Type

Google Gemini

API Key

Model

TTS Voice

Exotel (telephony)

API Key

API Token

Account SID

Caller ID (virtual number)

App ID (Passthru app with WebSocket stream)

Create a Passthru app in Exotel dashboard → Stream URL = wss://your-server.com/ws/exotel

WebSocket URL (your public server)

Status Callback URL (optional)

Transfer Number (human agent fallback)

Transfer App ID (Exotel app for human handoff)

Supabase

URL

Service Key

Twilio SMS (optional)

Account SID

Auth Token

From Number

Cal.com (optional)

API Key

Event Type ID

Timezone

S3 / Recording (optional)

Access Key ID

Secret Access Key

Endpoint URL

Region

Bucket

Deepgram (pipeline STT, optional)

API Key

Live Logs

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